Step by Step Guide [View/Download the PDF]
Can I get a link to my saved artwork?
Yes, after saving your design, you will see some options to continue: Order Now or Contact Us. (Refer to page 8 of PDF)
Click on Contact Us and enter your email along with your questions. The button looks like this:
Then you will receive an auto email response containing a link to your design. You can share or continue to edit from the link.
If you have included other questions to the message, our customer service reps will response within the same or next business day.
I cannot find my saved artwork. How do I proceed?
If you have saved your design, but did not continue to the next steps, you may contact us at firstname.lastname@example.org
Kindly let us know the design name you have saved, as well as the date. Our team will be able to retrieve it from database.
Where can I add names or numbers for my sport jerseys?
Unfortunately, we are still working on this function. We recommend emailing the list in excel format directly to our customer service reps or email@example.com
Please note that adding stock numbers are $5 per jersey, and custom names are $10 per jersey. [more info]
If you have any further questions, please feel free to contact us.