Do you sell blank apparel?

No. Artik only sells custom-decorated apparel and promotional products. All items must be customized with your logo or artwork.

 

What is your minimum order quantity?

Minimums vary by product. Many apparel items start at 12 units, but some products require higher minimums depending on the item, decoration method, or supplier. If you’re unsure, our team can confirm the exact minimum for the product you need.

 

Can I order fewer than 12 items?

Artik’s minimum order is typically 12 units or more. If you’re looking for one-off or small-quantity custom apparel, we recommend Noir et Noir, a Toronto-based online company that specializes in small runs and single items.

 

Do you provide pricing on the website or by chat?

No. Pricing depends on quantity, product type, decoration method, number of print locations, and artwork details. For accurate pricing, please contact our team by phone or email and we’ll be happy to provide a custom quote.

 

How do I get a quote?

To prepare a quote, we usually need the product, quantity, artwork or logo, number of print locations, colors or full-color artwork, and your deadline. You can contact us by email or phone and a team member will guide you through the process.

 

What printing methods do you offer?

We offer screen printing, embroidery, and DTF printing. The best method depends on the product, quantity, and artwork. Our team can recommend the right option once we review your details.

 

What file types do you accept for artwork?

Vector files such as AI, EPS, or PDF are preferred. High-resolution PNG or JPG files may also work depending on the print method. All artwork is reviewed before production begins.

 

Can I bring my own garments to print on?

We generally do not accept customer-supplied garments. The only exception is for 100 percent cotton items with a minimum of 50 units, and this must be approved by our team in advance. All customer-supplied garment requests require confirmation before proceeding.

 

How long does production take?

Standard production timelines are typically two to three weeks from artwork approval. Rush orders may be available depending on product availability and production capacity. Delivery dates are confirmed by our team during the quoting process.

 

Do you ship outside of Toronto?

Yes. Artik is based in Toronto and ships across Canada. We do not ship internationally.

 

When is payment required?

Custom orders require payment before production begins. This is standard for custom manufacturing and ensures your order is scheduled correctly.

 

Can you guarantee delivery by a specific date?

We do not guarantee delivery dates without confirming details first. If you have a tight or event-driven deadline, please contact our team directly so we can review availability.

 

How Ordering Works

 

Step 1: Start the Conversation

Choose a product you’re interested in and reach out by phone or email. Most Artik orders start as a conversation so we can understand your needs properly.

 

Step 2: Share Your Details

We’ll ask a few key questions such as quantity, artwork, print locations, colors or full-color design, and your deadline. This helps us recommend the right product and decoration method.

 

Step 3: Artwork Review and Quote

Once we review your artwork and order details, we’ll prepare a custom quote. Pricing varies by product and setup, which is why quotes are handled by our team rather than automated tools.

 

Step 4: Approval and Payment

After you approve the quote and artwork, payment is required before production begins. This secures your order in our production schedule.

 

Step 5: Production

Your order moves into production using the approved artwork and specifications. Standard production timelines are typically two to three weeks from artwork approval.

 

Step 6: Shipping or Pickup

When production is complete, your order is shipped anywhere in Canada or prepared for pickup, depending on your preference.

 

Important Notes:

 

• All Artik products are custom made. We do not sell blank items or ready-to-ship merchandise.
• Minimum order quantities vary by product and will be confirmed during the quoting process.
• Delivery dates and rush orders must be confirmed with our team in advance.